Gratis verzending vanaf €75,-
Vóór 17.00 uur besteld = Vandaag verzonden
The frequently asked questions are categorized by topic. If your question isn't listed, our customer service team is available Monday through Friday from 9:30 AM to 5:00 PM.
Call +31 358 881 852 , or fill in the contact form as completely as possible.
- Order process
You can place an order from your shopping cart in 4 steps. Not sure how? See this page for a detailed description.
Change data
You can easily change your details yourself via this link.
Shopping cart not working
Are you having trouble adding or removing products from your shopping cart? There might be a problem. We recommend trying a different browser. If this doesn't work, please contact customer support.
Reserve article
Items added to your cart are not reserved.
- Pay
You can pay via iDEAL, credit card, or gift card. Learn more about our various payment options here.
Pay with gift card
You can pay for your online order with the LabeL DOT gift card. You can do this in 'Step 4 Payment' during the checkout process. Note: this is a different place than the discount code.
- Complaints
Wrong article
If you received the wrong size or color, you can return the item using the returns form that came with your order. Please indicate on the returns form that you received the wrong size/color. You can then reorder the item yourself in our webshop.
Damaged item
Do you have a complaint about an online order? You can submit your complaint via webshop@labeldot.nl, including your order number.
Problems with returns
If the DHL point refuses to accept your returns, please feel free to contact our customer service team, and we'll work with you to find a solution.