Privacy policy

This is the privacy policy of LabeL DOT BV (hereinafter “LabeL DOT”).

LabeL DOT attaches great importance to the protection of your personal data. In this privacy policy, we aim to provide clear information about how we handle personal data. We use personal data to provide our services and our offerings on labeldot.nl. and to optimize social media channels. We collect data when necessary to provide a service, when you have shared your data with us and given us permission to do so, or when we are required to do so by law.

LabeL DOT adheres to the requirements of privacy legislation during processing. This means, among other things, that:

We clearly state the purposes for which personal data is processed. LabeL DOT does this through this privacy statement;

The collection of personal data shall be limited to only the personal data necessary for legitimate purposes;

The consumer is first asked for explicit consent to process personal data in cases where consent is required;

Security measures are applied to protect the consumer's personal data and this is also required of parties that process personal data on behalf of LabeL DOT;

LabeL DOT respects the right to access, correct, or delete personal data upon request. LabeL DOT is responsible for data processing. This privacy statement explains which personal data is collected and used, and for what purpose.

1. Use of personal data

When using the online store, certain data is collected. We collect various types of personal data for various purposes. We do this to ensure you can use our online services with ease and convenience.

This may include personal data. LabeL DOT only stores and uses your personal data that you provide directly, in connection with the service you request, or that is clearly provided to LabeL DOT for processing.
We use the following data for the purposes stated in this privacy statement:

• First and last name
• Gender
• Date of birth
• Phone number
• Email address
• Billing address
• Payment details
• Order history
• Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
• Information about your activities on our website
• Data about your surfing behaviour across different websites (for example because this company is part of an advertising network)
• Internet browser and device type
• IP address

You can always update your information through our webshop. If you experience any problems, please contact us.

2. Registration

Certain parts of our online store require you to register first. After registration, we store the personal data you provide under your chosen username. We store this information so you don't have to re-enter it each time and so we can contact you regarding the execution of the agreement.

We will not share the information associated with your username with third parties unless this is necessary for the execution of the agreement you conclude with us or if legally required. In the event of suspected fraud or misuse of our online store, we may hand over personal data to the competent authorities.

3. Order

When you place an order with us, we use your personal data to process it. If necessary for proper processing, we may also share your personal data with third parties. You can read more about this later in this privacy statement.

4. Advertising

In addition to the information on our website, we can also inform you about our new products and services: by email and via social media.

We share your information with third parties involved in providing our services, such as processing and delivering your online orders. We may also share your information with other parties engaged by us to improve our services and marketing activities.

5. Newsletter

We offer a newsletter to inform interested parties about our products and/or services. Each newsletter contains an unsubscribe link. Your email address will only be added to the subscriber list with your explicit consent.

6. Publication

We do not publish your customer data.

7. Advertisements

Our online store displays advertisements.

8. Disclosure to third parties

LabeL DOT is bound by Dutch legislation regarding the sharing of personal data with service providers and third parties.

We share your information with third parties involved in providing our services, such as processing and delivering your online orders. We may also share your information with other parties engaged by us to improve our services and marketing activities.

We handle all personal data obtained confidentially and with the utmost care. We only share personal data necessary for the provision of services and/or marketing purposes with our partners.

9. Cookies

We use functional, analytical, and tracking cookies on our webshop. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. We use cookies for purely technical purposes. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to ensure the website functions properly and to optimize it. In addition, we place cookies that track your browsing behavior so that we can offer customized content and advertisements.
During your first visit to our website, we already informed you about these cookies and asked for your permission to place them.
You can disable cookies through your browser. Please be aware that this may cause our website to not function optimally.
You can opt out of cookies by configuring your internet browser to no longer store them. You can also delete all previously stored information through your browser settings.
We have agreements with third parties who place cookies regarding the use of cookies and applications. However, we do not have full control over what the providers of these applications do with the cookies when they read them.

Functional cookies ensure that our webshop functions correctly. Analytical cookies allow us to collect statistics about our webshop's users. By measuring usage, we can continue to improve and optimize our webshop.

Examples of functional & analytical cookies are:

• The browser settings are saved so that you can view our webshop properly on a desktop, laptop, tablet or mobile phone.
• Login details are saved so you don't have to enter them every time
• When and for how long you visit or use our webshop
• Whether you use our functionalities (placing an order)
• Which pages you visit within our webshop

Advertising cookies allow us to show you (via third parties) a relevant advertisement or offer at the right time. These cookies also help us ensure you don't see an advertisement too often. We strive to only show you ads we think are of interest to you.

Social media cookies allow you to share items and products on social media, follow or like our pages, and enable our customer service to communicate with you if you wish. These social media cookies are used when you click on a social media icon.

10. Retention periods

Your personal data does have an expiration date. After 5 years, we automatically delete the data, unless you give us permission to retain and use it again, or unless we are legally required to retain it for a longer period. After sharing your data with us, you have the right to access, modify, transfer, or anonymize it at any time, if permitted by law. If you submit this request, we will endeavor to comply within 30 days of your request. We will contact you if this is not feasible.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@labeldot.nl

11. Third party websites

This privacy statement does not apply to third-party websites linked to our online store. We cannot guarantee that these third parties will handle your personal data reliably or securely. We recommend that you read the privacy statements of these websites before using them.

12. Changes to this privacy statement

We reserve the right to make changes to this privacy statement. It is important that you consult this privacy statement regularly so that you are aware of these changes.

13. Dutch Data Protection Authority

We are happy to assist you if you have any complaints about the processing of your personal data. Under privacy legislation, you also have the right to file a complaint with the Dutch Data Protection Authority against this processing of personal data. You can contact the Dutch Data Protection Authority for this purpose.